Palace Hotel Arusha, Arusha ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Makongoro Road, Arusha, Tanzania

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Suite

Max:

2 persons

20 m²

Bed options:

1 King-size bed

Garden view

Shower

Fireplace

room details

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Executive Room

Max:

2 persons

15 m²

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

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Standard Room

Max:

2 persons

15 m²

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Arusha 2.4 km

Airports

Arusha (ARK) 7.6 km

Kilimanjaro (JRO) 52.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“I was pleasantly surprised by the breakfast options, especially the bacon and eggs, which are hard to find in the area. It was a great way to start the day!” view full review

Cozy Room Stay

“The room was impeccably clean and offered all the comforts I needed. The cozy decor made me feel right at home during my stay.” view full review

Relaxing Spa

“I had a wonderful time in the spa facilities. The serene atmosphere allowed me to unwind completely and the treatments were rejuvenating.” view full review

Great Self-Catering

“The self-catering facilities were fantastic, equipped with everything I needed to prepare simple meals, making my stay even more enjoyable.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Sports trainer
Aerobics

Guest Parking

Electric kettle
Dryer

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Spa & Leisure

Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Massage

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

Makongoro Road, Arusha, Tanzania

Map view

Makongoro Road, Arusha, Tanzania

City landmarks

Engaruka

670 m

Uhuru monument

810 m

Arusha Village Experience

670 m

Fire Rd

Maasai Market Curios and Crafts

760 m

Amani Children's home & Village visit

670 m

Museum

Arusha Declaration Museum

830 m

Serengeti National Parks Luxury Tented Camp

Serengeti Heritage

1.5 km

Somali Rd

Masai Central Market

1.2 km

Esprit Ethnique

670 m

Goliondoi Rd near Clock Tower

St. Therese of the Child Jesus

720 m

Opposite Kitundu Guest House.

Meru Treks

1.1 km

Sanawari

1.1 km

Arusha National Park Mageso chember

Mount Meru

1.9 km

Kijenge

1.7 km

Clocktower Roundabout

Latestsafaris

2.5 km

Unnamed Road

Sekei Arusha

1.9 km

Museum

Cultural Heritage Centre

4.2 km

Arusha

Asilia Africa

3.4 km

Sokoine Road First Floor

Isle of Jewels

4.4 km

Cultural Heritage Art Gallery & Shops

4.2 km

Nearby

India St Blue Plaza

Tanzanite Experience

170 m

Boma Road

Old Boma Museum

170 m

Event hall

Arusha International Conference Centre

430 m

Arusha

Old German Boma

210 m

Museum

Arusha National Natural History Museum

170 m

Safari And Trekking Africa

140 m

Restaurants

Cafe Afrika

100 m

Boma Road near the Clocktower

Via Via Caltural cafe

480 m

Boma road

Kitamu Coffee

330 m

Goliondoi Street Plot NO 5/E

Fifi's

470 m

Themi Road Next To Tanesco

The Mulberry

620 m

1 Kanisa Road

Shanghai Restaurant

510 m

Next To Meru Post Office Downtown

Asili Resort

520 m

Uzunguni

Lively Lady Bar & Grill

610 m

Sokoine Road

Reviews and Ratings

Feedback from previous guests about their experience.

56%

liked the hotel and would stay again

5.6/10

Guest rating

Rooms

6.0

Location

7.3

Service

5.0

Dining

5.0

Sophia

United Kingdom, November 2024

5.2/10

I found this hotel a bit dated, and while my initial thoughts weren't great, the overall stay turned out to be decent. The rooms are quite spacious but could really use a makeover. On the brighter side, I was pleasantly surprised with the good internet and the hard but comfortable bed. However, the breakfast was a letdown as the food was cold and unappetizing. In terms of location for business travel, it served its purpose, but I believe there are better options available.

Rooms

5.0

The rooms are massive but need a fresh look; they felt old and tired.

Service

6.0

Service was adequate, but nothing to rave about.

Location

7.0

The location is convenient for business needs.

Dining

5.0

Breakfast was disappointing with cold, reheated food.

Facilities

5.0

Facilities were basic; nothing extraordinary stood out.

Archibald

United Kingdom, November 2024

5.0/10

My overall experience at the hotel was mixed. The service from the manager was terrible, which left a sour taste in my mouth. However, the room itself was spacious and the facilities worked fine. The dining experience could use improvement, especially at breakfast. Despite the issues, the location was decent and I appreciated the room's size.

Rooms

6.0

The room was spacious but in need of updating. It had good amenities like a kettle and toiletries, but the decor felt really dated.

Service

5.0

The service was disappointing, especially from the manager who treated us poorly. It made the experience quite awkward.

Location

7.0

The hotel is located in a quiet area near a conference center and a museum, which was convenient during my stay.

Dining

5.0

Breakfast was quite disappointing; it wasn't fresh and was generally poorly executed. The selection left a lot to be desired.

Facilities

5.0

Facilities were adequate but not exceptional. There was only one elevator for a nine-floor building, which often led to long waits.

Leo

United Kingdom, October 2024

7.0/10

Rooms

Service

Location

Dining

Facilities

Anthony

United States, October 2024

5.0/10

Rooms

Service

Location

Dining

Facilities

Martin

United States, September 2024

6.4/10

I found the hotel to be quite comfortable and appreciated the spacious rooms. There was a great variety for breakfast, which was delicious. However, the aging decor and some maintenance issues in my room detracted from the overall experience. The location was quiet and convenient for nearby attractions, but the wait for the elevator was a hassle during busy times.

Rooms

7.0

The rooms were spacious but quite dated, with some minor maintenance issues like a towel rack coming off the wall.

Service

5.0

The reception staff was professional, but my experience with the restaurant manager was unfortunately terrible.

Location

8.0

Quiet location, close to a conference center and a natural history museum, with some dining options nearby.

Dining

7.0

Breakfast had a great variety and was delicious, but my dinner experience was marred by poor service from the management.